Independent pharmacies
Refill calls, prescriber faxes, insurance rejections and authorization forms.
For Pharmacies
About MedorcaThe back-office support big chains have, for independents
Chains have head-office teams handling phones, claims and paperwork. Independent pharmacies and clinics usually have the same few people doing everything. We give independents trained admin staff of their own.
Our story
Why we exist
The chains have help
Large pharmacy and clinic chains have central teams that take phones, claims, faxes and forms off the front line.
Independents do it all themselves
In an independent pharmacy or clinic, the pharmacist or front desk handles the same work between patients - all day, every day.
Independent pharmacies and clinics know their patients by name. We help keep it that way.
How we work
What you can count on
Admin only
Your licensed staff make every clinical decision. Our agents prepare; your team approves.
Privacy first
Patient records stay in your systems, and every safeguard is written into your agreement.
Privacy & SecuritySized to your needs
Trained agents matched to your hours and workload, not a one-size package.
Live in two weeks
Set up, training and go-live in about two weeks.
You always know what's waiting
A daily stuck-items report, so nothing slips through.
Plain terms
Month-to-month with 30 days notice. No long contracts.
Who we serve
Serving independents across Canada and the United States.
Let's meet in person
We visit pharmacies and clinics to see how your day really runs before suggesting anything. No pressure, no long contract.
Book a visit